Top 5 Books You Need To Read Before Your Next Client Visit

books leadership training Jan 24, 2019

These are some of my favorite books for helping people understand the challenges associated with helping people in crisis. Whether their issues result from their childhood trauma, their current state, or genetic alterations that have affected how their minds operate, these books can help you better understand the needs of the person or family standing in front of you - so you can help them more quickly and more effectively. 

(Disclosure: Some of the links below are affiliate links, meaning, at no additional cost to you, I will earn a commission if you click through and make a purchase. No pressure, though!)

1. Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life

 "Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a boss who bullies, a spouse who yells,...

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When "Crazy" People Show Up

books leadership ministry Jan 16, 2019

Over the last decade or so, I have spent a lot of time talking with "crazy" people. I'm not referring to any mental illness diagnoses they may have - though that certainly might be a factor.

When I say "crazy", I mean irrational. People who, for a variety of possible reasons including diagnosable mental illness, are acting or speaking in a way that is completely irrational. 

What do you do when an irrational person comes into your office, expecting you to drop everything and meet their need or solve their problem?

Meet Mark Goulston. His book, Talking to "Crazy", is going to change your life! As a psychotherapist and psychiatrist, as well as trainer for FBI and police hostage-negotiation teams, Mark has seen a wide variety of "crazy" - otherwise normal people who are acting so irrationally that they can end up causing harm to themselves and others around them. 

I know you're going to be intrigued by this book and I can't wait to hear what you learned from it!



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